There are lots of important considerations to keep in mind when shopping for a new laptop, like the ones in our recently updated report. In fact, it's easy to get overwhelmed in a sea of specifications -- RAM, processors, graphic cards, expansion ports, optical drives, and more. It's a lot to consider. But one of the most important considerations might be reliability and support. After all, your laptop won't do you any good if it doesn't work or is constantly being sent in for repairs. One way to gauge reliability and support is through the results of large customer satisfaction surveys produced annually by publications and sites like PCMag.com, PC World and ConsumerReports.org. What do they tell us? Let's find out.
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